h567 Privacy Policy

h567 ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who interact with the h567 platform at h567.app. This Privacy Policy is addressed to registered users, prospective users, and visitors to the h567 website (collectively referred to as "you" or "the User").

This Privacy Policy describes how h567 collects, uses, stores, shares, and protects your personal data. It also explains the rights you have in relation to your personal data and how you may exercise those rights by contacting h567. Please read this Privacy Policy carefully before using the h567 platform.

By registering an account, making a deposit, or otherwise using h567's services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. This Privacy Policy forms part of and should be read alongside h567's Terms and Conditions.

h567 collects various categories of personal data depending on how you interact with the platform. The categories and specific data points collected are set out in the table below.

h567 does not collect special category personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) except where biometric-style photo verification is required as part of the KYC process as mandated by anti-money laundering obligations.

h567 collects personal data through the following means:

Direct Collection

• Information you provide when completing the h567 registration form, including your name, email address, date of birth, and mobile number.
• Documents you submit during the KYC verification process, such as a copy of your CNIC or passport.
• Communications you send to h567 customer support via live chat, email, or any other support channel.
• Responses to surveys, promotions, or feedback requests that h567 may conduct from time to time.

Automated Collection

• Cookies, web beacons, pixel tags, and similar tracking technologies placed on your device when you access the h567 platform. See Section 9 for full details of h567's cookie practices.
• Server logs that automatically record your IP address, device identifiers, browser type, pages accessed, and time of access whenever you visit the h567 website.
• Gaming platform systems that log all bets placed, game results, session durations, and account activity for integrity and compliance purposes.

Third-Party Sources

• KYC verification providers who may supply h567 with identity verification results and fraud screening scores based on documents you have submitted.
• Payment processors including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, who confirm successful transaction completions and provide necessary payment reference data.
• Fraud prevention agencies and sanctions screening databases that h567 consults as part of its anti-money laundering compliance programme.

h567 processes your personal data for the following specific and legitimate purposes:

• Account Registration and Management: To create and maintain your h567 account, verify your identity, and provide you with access to the platform's gaming and betting services.
• Service Delivery: To process your deposits and withdrawals in PKR via your chosen payment method, settle your bets accurately, and credit any applicable winnings or bonus funds to your account.
• KYC and AML Compliance: To verify your identity and source of funds as required under applicable anti-money laundering and counter-terrorism financing regulations, including screening against relevant sanctions lists.
• Responsible Gaming: To monitor gaming patterns and account activity that may indicate problem gambling behaviour, and to administer any responsible gaming limits, cooling-off periods, or self-exclusion requests you make.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, bonus abuse, multi-accounting, and other prohibited conduct as defined in the h567 Terms and Conditions.
• Customer Support: To respond to your queries, complaints, and requests through h567's support channels, and to maintain records of such communications for quality and training purposes.
• Platform Improvement: To analyse aggregated usage data and technical performance metrics to improve the functionality, reliability, and user experience of the h567 platform.
• Marketing and Promotions: To send you information about h567 bonuses, promotions, and new features where you have opted in to receive such communications. You may opt out at any time through your account settings or by contacting support.
• Legal and Regulatory Obligations: To comply with applicable laws, regulatory requirements, court orders, and requests from competent authorities, and to establish, exercise, or defend legal claims.

h567 processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:

h567 does not sell your personal data to any third party. h567 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, to process your deposits and withdrawals in PKR. These providers act as independent data controllers for their own payment processing activities.
• KYC Verification Providers: Third-party identity verification and fraud screening services that h567 engages to conduct document verification and AML screening on h567's behalf.
• Gaming Software Providers: Casino game and sportsbook technology providers whose games and platforms are integrated into h567, where such providers require access to certain transaction or session data to deliver their services.
• IT and Infrastructure Providers: Cloud hosting, content delivery, and cybersecurity vendors who process data on h567's behalf under strict data processing agreements that prohibit any independent use of your data.
• Regulatory and Law Enforcement Authorities: Where h567 is required or permitted to disclose your data by law, regulation, court order, or request from a competent supervisory or law enforcement authority.
• Professional Advisors: Lawyers, auditors, and other professional advisors who are bound by obligations of confidentiality, where disclosure is necessary for h567 to obtain professional advice or to establish, exercise, or defend legal claims.

h567's platform may involve the transfer of your personal data to countries outside Pakistan where h567's service providers or technical infrastructure are based. In such cases, h567 takes appropriate steps to ensure that your personal data receives an adequate level of protection consistent with the standards described in this Privacy Policy.

These safeguards may include entering into standard contractual clauses with data recipients, ensuring that recipients are subject to legally adequate data protection frameworks, or obtaining your explicit consent where required. If you would like further information about the safeguards applied to any specific international data transfer, please contact h567 at the details set out in Section 15.

h567 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including compliance with applicable legal, regulatory, accounting, and reporting obligations. The following general retention periods apply:

On expiry of the applicable retention period, h567 will securely delete or anonymise your personal data in a manner that prevents recovery or re-identification. Where deletion is not immediately possible for technical or operational reasons, h567 will isolate the data from further processing until deletion can be completed.

h567 uses cookies and similar technologies such as web beacons, pixel tags, and local storage to improve your experience on the h567 platform. The types of cookies h567 uses are described below:

• Strictly Necessary Cookies: These cookies are essential for the h567 platform to function correctly. They enable core features such as secure login session management, account authentication, and shopping cart-equivalent functionality for bet slips. These cookies cannot be disabled.
• Performance and Analytics Cookies: These cookies collect anonymous, aggregated information about how users interact with the h567 platform, including which pages are visited most frequently and how users navigate between sections. This information is used solely to improve platform performance and usability.
• Functional Cookies: These cookies allow h567 to remember your preferences, such as your chosen language, display settings, and notification preferences, to provide you with a more personalised experience on return visits.
• Marketing and Targeting Cookies: These cookies are used, with your consent, to deliver relevant promotional content about h567's bonuses and features. They may record whether you have viewed specific promotional materials to avoid showing you the same content repeatedly.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some h567 platform features. For detailed instructions on managing cookies in your browser, please refer to your browser's help documentation.

h567 respects your rights in relation to your personal data. Subject to applicable law and certain exceptions, you have the following rights:

To exercise any of these rights, please submit a written request to h567 customer support at [email protected] (plain text — not a clickable link). h567 will respond to your request within thirty (30) calendar days of receipt. Where your request is complex or numerous, h567 may extend this period by a further two months, in which case you will be notified of the extension and the reasons for it.

h567 will not charge a fee for processing requests to exercise your data rights unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. h567 reserves the right to verify your identity before processing any data rights request to prevent unauthorised disclosure.

The h567 platform is strictly intended for individuals aged 21 years and above. h567 does not knowingly collect, process, or retain personal data from any person under the age of 21. The h567 platform does not target or knowingly market to minors.

If h567 discovers or is made aware that personal data has been collected from a person under the age of 21, h567 will promptly close the relevant account, delete all associated personal data, and, where funds have been deposited, return those funds to the payment method used for deposit less any winnings derived from the underage period of play.

h567 employs a range of technical and organisational security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:

• TLS/SSL Encryption: All data transmitted between your device and the h567 platform is encrypted in transit using Transport Layer Security (TLS) protocols.
• Encrypted Data Storage: Sensitive personal data including identity documents and payment references are stored in encrypted form on h567's secure servers.
• Access Controls: Access to personal data within h567's systems is restricted on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and regular security training.
• Intrusion Detection: h567's infrastructure is monitored continuously by automated intrusion detection and anomaly-alerting systems designed to identify and respond to potential security incidents promptly.
• Two-Factor Authentication: h567 recommends and supports two-factor authentication (2FA) for all user accounts to reduce the risk of unauthorised account access.
• Regular Security Audits: h567's platform and data handling practices are subject to periodic internal and external security reviews to identify and remediate vulnerabilities.

Despite these measures, no data transmission over the internet or storage system can be guaranteed to be completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, h567 will notify you and any applicable supervisory authority in accordance with the timelines required by applicable data protection law.

The h567 platform may contain references to third-party services or may integrate third-party gaming content and payment solutions. This Privacy Policy applies only to personal data collected and processed by h567 directly. h567 is not responsible for the privacy practices of any third-party service providers, and your interactions with those providers are governed by their own privacy policies.

Where h567 engages third-party data processors to process personal data on h567's behalf — such as cloud hosting providers or KYC verification platforms — h567 ensures that data processing agreements are in place that bind those processors to handle your data only in accordance with h567's documented instructions and in compliance with applicable data protection standards.

h567 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in h567's data practices, applicable law, or regulatory guidance. Where a material change is made to this Privacy Policy, h567 will notify registered users via the email address associated with their account and/or by posting a prominent notice on the h567 platform prior to the change taking effect.

The current version of this Privacy Policy, together with its effective date, will always be accessible on the h567 website. We encourage you to review this Privacy Policy periodically. Your continued use of the h567 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes, to the extent permitted by applicable law.

If you have any questions, concerns, or requests regarding this Privacy Policy or h567's handling of your personal data, please contact h567's customer support team using the details below. Our support agents are available 24/7 and are equipped to handle both English and Urdu language enquiries from Pakistani users.

If you are not satisfied with h567's response to your privacy enquiry or data rights request, you have the right to lodge a complaint with the applicable data protection supervisory authority in your jurisdiction. h567 takes all privacy complaints seriously and will work in good faith to resolve any concern you raise before escalation to a regulatory authority becomes necessary.

For responsible gaming concerns related to the processing of your gaming history or self-exclusion data, please also refer to h567's Responsible Gaming page for additional guidance and support resources.